Welcome to Pine Rivers Private Hospital

Nestled on the banks of the South Pine River, our dedicated mental health facility provides a wide range of inpatient and outpatient mental health services.

Our comprehensive Inpatient Group program is a group based therapy, led by our team of experienced clinical staff including Psychiatrists, Psychologists, Registered Nurses, Exercise physiologist, Social Worker and Diversional Therapists.  

Our commitment to our patients is to provide comprehensive healthcare that recognizes their individual physical, social and emotional needs.

Our Day Programs provide significant support throughout recovery for a broad range of psychiatric conditions. Programs are developed to provide ongoing psychoeducation, development of adaptive skills and regular support and structure throughout your week. 

We provide quality care in a compassionate and confidential environment. At Pine Rivers Private Hospital our patients always come first.

 

 

 

INPATIENTS

We are committed to protecting the safety of our patients and staff. We ask that, if any of the following apply to you, please DO NOT attend the hospital, and call us to discuss:

  • You have symptoms of COVID-19, ie, fever, coughing, shortness of breath,
  • You have been in close contact in the last 14 with a probable or confirmed case of COVID-19

Close Contact is defined as any person:

    • Having more than 15 minutes face-to-face with someone who has a confirmed or probable case of COVID-19; OR
    • Sharing a closed space for more than 2 hours with someone who has a confirmed or probable case of COVID-19 e.g. shared patient room.
  • You have returned from overseas in the last 14 days
  • You are a healthcare/residential care worker
  • You live in a household with someone who has confirmed or probable COVID-19.

When you arrive at the hospital initially, you will be asked these same screening questions and you will have your temperature checked before being admitted into your room.

When you come to hospital, we ask that you bring in all your usual medications. If you usually use a Webster pack, please go to your pharmacy and get all your medications dispensed in their original packaging.

Please minimize your personal belongings to what is necessary. Clutter in the rooms can cause hazards to both yourself and staff.

Please minimize the number of electrical devices that you bring in.

Please bring a pen in with you. We will ask you to use this rather than share with staff to sign documents.

While in hospital, you will only be able to access up to 2 hours leave per day in 30 minute increments. Leave will be restricted as always around the hospital routines. Leave arrangements may also change during your admission in accordance with any new state or national requirements or any COVID-19 safety management recommendations.

  • Leave allows for urgent matters to be attended to and also reduces opportunity for exposure
  • We strongly encourage patients to restrict their leave where ever possible to essential activities only, for example;
  • Attending legal or specialist appointments etc.
  • Consideration is given to specific requests outside this on a case by case basis.

We have implemented social distancing measures for the safety of our patients and staff. We have changed our physical environment and our routines to ensure social distancing can be maintained at all times.

Staff have the same social distancing expectations and are required to disclose if they meet any of the screening criteria for COVID-19. If so, they are asked to remain away from the hospital until such time as they are tested and return a negative result, or have self-isolated for a period of 14 days.

Hand sanitizer stations have been increased to ensure you are able to adhere to strict hand hygiene directions.

If you enjoy arts and crafts, we ask that you bring in your own pencils and pens as these items will not be provided for safety reasons.

You will have your temperature checked as a minimum once a day.

You are asked to nominate one visitor and that person will be the only person allowed to visit you during your stay. They must be over 16 years of age.


OUTPATIENTS

For your safety:

  • Consulting Suites/ Private Practice – changes have been implemented in the consulting suites waiting area to ensure social distancing in the waiting area.
  • Consulting Suites/ Private Practice – additional hand sanitization stations have been added. Social distancing is also maintained at the reception desk and the desk is cleaned where people have to lean on it for example to sign documents.
  • Day Program – as at 30.03.2020 our Day Program (group therapy) has been cancelled until further notice.
    • Pine Rivers is working a solution as to how we can continue to support vulnerable people. Please contact us to discuss what options there may be for you if you are seeking help.
  • Information Packs – the Allied Health team have put together some information packs for people including coping strategies, health and hygiene information and mindful activities. Please check our Facebook page for information or contact us on prv.enquiries@healthscope.com.au


To protect the safety of our patients and staff:

  • All people will have their temperature checked when they enter the hospital.
    • Any person with a temperature of 37.5° or higher will be moved to a dedicated screening room for additional screening discussions and management.
  • Visiting hours have been increased to 2 hours between 3.30pm and 5.30pm (as of 9th of June 2020).
  • Visiting arrangements may change during your admission in line with any new state or national requirements or any COVID-19 safety management recommendations.
  • If you answer yes to any of the COVID-19 risk factors below, you will are asked to stay away from the hospital and contact your loved one via telephone/face time or other appropriate medium:
  • You have symptoms of COVID-19, ie, fever, coughing, shortness of breath,
  • You have been in close contact in the last 14 days with a probable or confirmed case of COVID-19

Close Contact is defined as any person:

    • Having more than 15 minutes face-to-face with someone who has a confirmed or probable case of COVID-19; OR
    • Sharing a closed space for more than 2 hours with someone who has a confirmed or probable case of COVID-19 e.g. shared patient room.
  • You have returned from overseas in the last 14 days
  • Are a healthcare/residential care worker
  • Live in a household with someone who has confirmed or probable COVID-19.

To protect the safety of our staff and patients:

  • All non-essential contractors have been suspended from attending site.
  • Visitors / Contractors Sign In will now be done by reception staff at the front desk to minimize unnecessary contact.
  • Unfortunately, to reduce the number of people in the hospital to assist with social distancing, student nurses are currently not attending the hospital for their clinical placement.
  • Additional cleaning measures have been put in place for particular attention to objects / areas touched frequently (e.g. door handles, railings etc.).
  • Newspaper delivery has been suspended until further notice
  • Magazines have been removed from waiting areas.

Hand Hygiene

  • Additional sanitizer stations have been installed and we strongly encourage patients to frequently wash your hands or utilize the sanitizing stations. Please ensure when moving in and out of the facility you are practicing hand hygiene.
  • For a refresher on how to best hand hygiene please feel free to ask our staff or visit hand Hygiene Australia – www.hha.org.au

Social Distancing

  • At all times please ensure that a minimum distance of at least one and a half (1.5) meters between yourself and other people.
  • Furniture has been moved and placed to ensure social distancing is maintained. Please do not move any furniture from its location.



If you have questions or feedback regarding Coronavirus Management please

Contact us at  prv.enquiries@healthscope.com.au

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